Cookie Policy

THUNDERBIRDS.COM - COOKIE POLICY

INTRODUCTION

By accessing and using our websites or other services, you are agreeing to the terms of this policy. Please do read this cookie policy carefully so you know what we are doing with your information. We may update this cookie policy from time to time and will post any changes on our website at http://www.thunderbirds.com/?page=/en/footer/terms-and-conditions/ so it’s a good idea to come back occasionally and read through it again. This cookie policy was last updated on 17 May 2018

WHAT ARE COOKIES?

Cookies are small files of letters and numbers. These files are either stored in the memory of your computer or other device such as mobile phones or tablet devices (these cookies are generally known as session cookies) or are placed on the hard drive of your device (generally known as persistent cookies). Cookies are created when you visit a website that uses cookies. Cookies are commonly used by websites to help the user’s browsing experience and provide more information about the user’s experience and interests. This information is generally used to make content, services and advertising more relevant and useful during future visits. For more details about cookies and details of how to delete and disable cookies you can visit www.aboutcookies.org and also see our section on more information and turning cookies off below.

HOW DOES ITV USE COOKIES?

Our website (including www.thunderbirds.com) use cookies to provide increased functionality when you are using our websites. This helps us to provide you with a good experience when you browse our websites and also allows us to improve our websites and our services. Unless you have adjusted your browser settings to refuse cookies, our systems will issue cookies as soon you visit our websites or access other services. If you have switched off cookies then some of the functionality of our services may not be available to you. The cookies that we use only collect anonymous information to optimise our services, and do not collect personal information.

WHAT COOKIES DOES ITV USE?

The cookies on our websites are generally functional and analytical cookies.

A. ANALYTICAL COOKIES

Analytical cookies allow us to recognise and to count the number of visitors to our website, to see how visitors move around the website when they are using it and to record which content users view and are interested in. This helps us to determine how frequently particular pages are visited and to determine the most popular areas of our website. This helps us to improve the service which we offer to you by helping us make sure our users are finding the information they are looking for.

B. FUNCTIONAL COOKIES

Functional cookies relate to the functionality of our websites and allow us to improve the service we offer to you through our website.

C. WHAT FUNCTIONAL AND ANALYTICAL COOKIES DO WE USE?

We have set out below the main functional and analytical cookies that we use:

Google Analytics

Google Analytics is a simple, easy-to-use tool that helps website owners measure how users interact with website content. As a user navigates between web pages, Google Analytics provides website owners JavaScript tags (libraries) to record information about the page a user has seen, for example the URL of the page. The Google Analytics JavaScript libraries use HTTP Cookies to "remember" what a user has done on previous pages / interactions with the website. The analytics.js JavaScript library is part of Universal Analytics and uses first-party cookies to:

  • Distinguish unique users

  • Throttle the request rate

analytics.js sets the following cookies (name / expiry / description):

  • _ga - 2 years - Used to distinguish users.

  • _gat - 10 minutes - Used to throttle request rate.

WHERE CAN I FIND MORE INFORMATION, AND HOW DO I TURN COOKIES OFF OR DELETE COOKIES?

Find out more about cookies including how to disable/enable and delete them by at the following website www.aboutcookies.org.

You can block most cookies (except for Flash cookies) by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our sites, or you may experience reduced functionality when accessing certain services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our website.

Generally you can’t delete Flash cookies (also known as local shared objects) with browser controls, but Adobe’s website provides information on how to delete or disable Flash cookies. See http://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html for details. Please note that if you disable Flash cookies, you will not be able to play content on the ITV Player.

If you want to delete cookies from the browser on your mobile phone, you will need to refer to your handset manual.

CONTACT US

Our full details are set out in our privacy policy. You can email us with any questions, queries or complaints at ViewerServices@itv.com.